BBB Coaching Sessions

Receive coaching or mentoring with BBB Advisory

Whether you need:

immediate support now, for a specific skill or issue, or
you prefer ongoing support and guidance across a few weeks,

with BBB you will be coached by an expert who understands the operational leadership and management environment.

For more than 20 years, each BBB team consultant has been coaching frontline and phone agents, operational leaders, managers and executive teams towards unlocking their full performance potential.

A little bit of us goes a long way...

You can expect so much more than just an hour of talking - our 1 hour and 4 hour packs both include:

We take the time to know you and your role. And because we are contact centre, operational and shared services specialists, we make sure all coaching discussions and outcomes are relatable, contemporary and can be applied by you in your organisation.

Let's start!

Step 3

Click your coaching option below, then click PAY NOW for credit card, or SEND INVOICE for invoiced payments:

$245

COACH_1

1 Hour Coaching Session

Receive a 1 hour individual coaching session, on a day and time of your choosing, with the BBB professional of your choice.

Suitable for leaders/managers with 1-2 topics to discuss and anyone wanting to obtain immediate support in an existing skillset or role.

$1,100

COACH_4PACK

4 x 1 Hour Coaching Sessions

Receive 4 hours of individual coaching sessions across 2 months, with the BBB coach of your choice.

Once confirmed, you choose the day and time each week/fortnight that suits you and your schedule.

Suitable for leaders and managers wanting to refresh, improve and apply effective skills over time, and to elevate their leadership and management capabilities.

The BBB Coaches

TRISHA PRINT

As an advocate for upskilling leaders to engage their teams to become empowered, capable and high performing, Trisha regularly coaches and mentors leaders and managers nationally across many industries in the customer experience sector.

She designs and facilitates Auscontact Assoc. workshops every year, including the popular Virtual Coffee Workshops, and has redefined traditional mentoring to create BBB's unique Mentor Program, with positive reviews from her mentees and their organisations as a result.

With more than 25yrs in leadership and business management herself, Trisha has real practitioner knowledge which she combines with her passions for people and business growth, and the science of true knowledge transfer vs traditional training.

CATHY THORPE

Cathy's extensive experience as a coach, mentor, leader and manager across a range of businesses and industries enables her understanding of, and support for, the challenges business managers/leaders face on a daily basis. Recognised as an experienced business leader, coach and mentor by her clients, Cathy works with them to progress professional achievement, both personal and organisational objectives.

Cathy specialises in Leadership and Career Development, Business Coaching and Mentoring, developing new and emerging leaders, and in Business Leadership.